# BigCommerce: Slow checkout response times for a subset of stores

> BigCommerce status incident “Slow checkout response times for a subset of stores” on 2026-01-29: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/pgpfc87grkhw
Last updated: 2026-01-29T11:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-29 11:30 UTC · Resolved: 2026-01-29 11:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/pgpfc87grkhw](https://status.bigcommerce.com/incidents/pgpfc87grkhw)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2026-01-29 11:30 UTC: Commerce engineers identified substantially slower checkout page response times for a subset of stores from approximately 11:30 to 16:00 UTC. The issue has been resolved and all systems are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2026-01-29 11:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/pgpfc87grkhw
- Citation: BigCommerce, “Slow checkout response times for a subset of stores” (2026-01-29 11:30 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/pgpfc87grkhw (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow checkout response times for a subset of stores (2026-01-29)](https://rewindex.com/company/bigcommerce/incidents/pgpfc87grkhw)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/pgpfc87grkhw · Markdown: https://rewindex.com/company/bigcommerce/incidents/pgpfc87grkhw.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/pgpfc87grkhw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:17:55.795Z