# BigCommerce: Slower than normal response times for Search

> BigCommerce status incident “Slower than normal response times for Search” on 2018-12-26: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/pg68c4fg0gj5
Last updated: 2018-12-26T18:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-12-26 16:52 UTC · Resolved: 2018-12-26 18:01 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/pg68c4fg0gj5](https://status.bigcommerce.com/incidents/pg68c4fg0gj5)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-12-26 18:01 UTC: Engineers have added server capacity, search response times are back to normal. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-12-26 16:52 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/pg68c4fg0gj5
- Citation: BigCommerce, “Slower than normal response times for Search” (2018-12-26 16:52 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/pg68c4fg0gj5 (CC BY 4.0).
- Markdown link: `[BigCommerce: Slower than normal response times for Search (2018-12-26)](https://rewindex.com/company/bigcommerce/incidents/pg68c4fg0gj5)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/pg68c4fg0gj5 · Markdown: https://rewindex.com/company/bigcommerce/incidents/pg68c4fg0gj5.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/pg68c4fg0gj5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:15:12.512Z