# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2025-10-20: impact minor (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/pg36ykrf43v9
Last updated: 2025-10-20T22:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-20 21:53 UTC · Resolved: 2025-10-20 22:25 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/pg36ykrf43v9](https://status.bigcommerce.com/incidents/pg36ykrf43v9)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-10-20 22:25 UTC: Commerce engineers observed an elevated error rate affecting a subset of stores beginning at 21:40 UTC. Action was taken and at 21:55 error rates have returned to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-10-20 21:53 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/pg36ykrf43v9
- Citation: BigCommerce, “Intermittent Availability Issues” (2025-10-20 21:53 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/pg36ykrf43v9 (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2025-10-20)](https://rewindex.com/company/bigcommerce/incidents/pg36ykrf43v9)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/pg36ykrf43v9 · Markdown: https://rewindex.com/company/bigcommerce/incidents/pg36ykrf43v9.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/pg36ykrf43v9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:33:02.657Z