# BigCommerce: Elevated response times for a subset of stores

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-01-16 07:11 UTC · Resolved: 2020-01-16 08:34 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/njsr1zzh95wj](https://status.bigcommerce.com/incidents/njsr1zzh95wj)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-01-16 08:34 UTC: The response times have been normal since the last fixes. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/njsr1zzh95wj · Markdown: https://rewindex.com/company/bigcommerce/incidents/njsr1zzh95wj.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/njsr1zzh95wj · Generated 2026-10-18T12:23:28.547Z