# BigCommerce: BigCommerce Engineers have identified an issue where a subset of store owners are not able to install apps.

> BigCommerce status incident “BigCommerce Engineers have identified an issue where a subset of store owners are not able to install apps.” on 2023-10-27: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/n0xqqyfsw46f
Last updated: 2023-10-27T20:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-27 17:47 UTC · Resolved: 2023-10-27 20:46 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/n0xqqyfsw46f](https://status.bigcommerce.com/incidents/n0xqqyfsw46f)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-10-27 20:46 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-10-27 17:47 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/n0xqqyfsw46f
- Citation: BigCommerce, “BigCommerce Engineers have identified an issue where a subset of store owners are not able to install apps.” (2023-10-27 17:47 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/n0xqqyfsw46f (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce Engineers have identified an issue where a subset of store owners are not able to install apps. (2023-10-27)](https://rewindex.com/company/bigcommerce/incidents/n0xqqyfsw46f)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/n0xqqyfsw46f · Markdown: https://rewindex.com/company/bigcommerce/incidents/n0xqqyfsw46f.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/n0xqqyfsw46f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:00:38.408Z