# BigCommerce: API errors affecting merchants hosted on EU infrastructure

> BigCommerce status incident “API errors affecting merchants hosted on EU infrastructure” on 2023-03-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/m0jf9yfszy9x
Last updated: 2023-03-14T06:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-03-14 06:37 UTC · Resolved: 2023-03-14 06:37 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/m0jf9yfszy9x](https://status.bigcommerce.com/incidents/m0jf9yfszy9x)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-03-14 06:37 UTC: BigCommerce engineers identified and resolved an issue affecting merchants hosted on EU infrastructure. During the period of 04:42 to 06:24 UTC, these merchants may have seen requests to the API, Control Panel and Storefront failing.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2023-03-14 06:37 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/m0jf9yfszy9x
- Citation: BigCommerce, “API errors affecting merchants hosted on EU infrastructure” (2023-03-14 06:37 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/m0jf9yfszy9x (CC BY 4.0).
- Markdown link: `[BigCommerce: API errors affecting merchants hosted on EU infrastructure (2023-03-14)](https://rewindex.com/company/bigcommerce/incidents/m0jf9yfszy9x)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/m0jf9yfszy9x · Markdown: https://rewindex.com/company/bigcommerce/incidents/m0jf9yfszy9x.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/m0jf9yfszy9x · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:15.231Z