# BigCommerce: Availability Issue

> BigCommerce status incident “Availability Issue” on 2024-01-26: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/lwb77tyxjc70
Last updated: 2024-01-26T15:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-26 14:06 UTC · Resolved: 2024-01-26 15:09 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/lwb77tyxjc70](https://status.bigcommerce.com/incidents/lwb77tyxjc70)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-01-26 15:09 UTC: BigCommerce engineers observed an increase in errors starting around 13:45 UTC which caused certain Storefront and API requests to fail. Engineers resolved the issue at 14:15 UTC and all services are now operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-01-26 14:06 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/lwb77tyxjc70
- Citation: BigCommerce, “Availability Issue” (2024-01-26 14:06 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/lwb77tyxjc70 (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability Issue (2024-01-26)](https://rewindex.com/company/bigcommerce/incidents/lwb77tyxjc70)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/lwb77tyxjc70 · Markdown: https://rewindex.com/company/bigcommerce/incidents/lwb77tyxjc70.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/lwb77tyxjc70 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:18:37.095Z