# BigCommerce: Resolved: API gateway errors

> BigCommerce status incident “Resolved: API gateway errors” on 2019-01-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/l2jq0jd7v7s2
Last updated: 2019-01-26T01:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-01-26 01:15 UTC · Resolved: 2019-01-26 01:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/l2jq0jd7v7s2](https://status.bigcommerce.com/incidents/l2jq0jd7v7s2)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-01-26 01:15 UTC: Two nodes in our API gateway began generating intermittent 500 errors. They gradually increased in frequency until the level triggered alert notifications. Time to fix after notification was two minutes. These nodes will remain offline until we have a diagnosis and fix for the underlying issue. Currently, all other nodes are operating as expected. We will be adding more granular alerting to cover this type of situation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2019-01-26 01:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/l2jq0jd7v7s2
- Citation: BigCommerce, “Resolved: API gateway errors” (2019-01-26 01:15 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/l2jq0jd7v7s2 (CC BY 4.0).
- Markdown link: `[BigCommerce: Resolved: API gateway errors (2019-01-26)](https://rewindex.com/company/bigcommerce/incidents/l2jq0jd7v7s2)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/l2jq0jd7v7s2 · Markdown: https://rewindex.com/company/bigcommerce/incidents/l2jq0jd7v7s2.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/l2jq0jd7v7s2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:48:00.709Z