# BigCommerce: Login issue for a subset of stores

> BigCommerce status incident “Login issue for a subset of stores” on 2022-05-13: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/k15qddm72tvc
Last updated: 2022-05-13T18:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-05-13 15:23 UTC · Resolved: 2022-05-13 18:08 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/k15qddm72tvc](https://status.bigcommerce.com/incidents/k15qddm72tvc)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-05-13 18:08 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2022-05-13 15:23 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/k15qddm72tvc
- Citation: BigCommerce, “Login issue for a subset of stores” (2022-05-13 15:23 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/k15qddm72tvc (CC BY 4.0).
- Markdown link: `[BigCommerce: Login issue for a subset of stores (2022-05-13)](https://rewindex.com/company/bigcommerce/incidents/k15qddm72tvc)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/k15qddm72tvc · Markdown: https://rewindex.com/company/bigcommerce/incidents/k15qddm72tvc.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/k15qddm72tvc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:14.826Z