# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2024-04-09: impact minor (vendor’s label), 20 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/jspz9fq00rfk
Last updated: 2024-04-09T22:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-09 22:25 UTC · Resolved: 2024-04-09 22:45 UTC · Duration: 20 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/jspz9fq00rfk](https://status.bigcommerce.com/incidents/jspz9fq00rfk)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-04-09 22:45 UTC: BigCommerce engineers observed an increase in errors starting around 22:16 UTC which caused a subset of Storefront and API requests to fail. Engineers resolved the issue at 22:31 UTC and all services are now operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-04-09 22:25 UTC, resolved after 20 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/jspz9fq00rfk
- Citation: BigCommerce, “Intermittent Availability Issues” (2024-04-09 22:25 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/jspz9fq00rfk (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2024-04-09)](https://rewindex.com/company/bigcommerce/incidents/jspz9fq00rfk)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/jspz9fq00rfk · Markdown: https://rewindex.com/company/bigcommerce/incidents/jspz9fq00rfk.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/jspz9fq00rfk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:59:02.291Z