# BigCommerce: Payment processing issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-11 10:37 UTC · Resolved: 2024-09-11 12:56 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/hbvn5pkw6235](https://status.bigcommerce.com/incidents/hbvn5pkw6235)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-09-11 12:56 UTC: BigCommerce engineers have identified that the problem is likely client related and no issues have been found on BigCommerce side.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/bigcommerce/incidents/hbvn5pkw6235 · Markdown: https://rewindex.com/company/bigcommerce/incidents/hbvn5pkw6235.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/hbvn5pkw6235 · Generated 2026-10-18T11:44:21.811Z