# BigCommerce: Carts being emptied and unable to checkout

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-05-12 04:55 UTC · Resolved: 2022-05-12 05:34 UTC · Duration: 39 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/ggghvbvgsxqh](https://status.bigcommerce.com/incidents/ggghvbvgsxqh)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-05-12 05:34 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ggghvbvgsxqh · Markdown: https://rewindex.com/company/bigcommerce/incidents/ggghvbvgsxqh.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ggghvbvgsxqh · Generated 2026-10-18T11:28:50.355Z