# BigCommerce: Issue Processing Payments with Quickbooks Payments

> BigCommerce status incident “Issue Processing Payments with Quickbooks Payments” on 2023-02-22: impact minor (vendor’s label), 4.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/gbqn2k4n9jqg
Last updated: 2023-02-22T21:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-22 16:56 UTC · Resolved: 2023-02-22 21:35 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/gbqn2k4n9jqg](https://status.bigcommerce.com/incidents/gbqn2k4n9jqg)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-02-22 21:35 UTC: BigCommerce engineers have resolved the core issue causing intermittent errors with the Quickbooks Payments gateway for a subset of merchants. A small number of merchants may still need to disconnect and reconnect Quickbooks Payments to fully resolve the issue. Please contact support if further assistance is needed with this process.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-02-22 16:56 UTC, resolved after 4.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/gbqn2k4n9jqg
- Citation: BigCommerce, “Issue Processing Payments with Quickbooks Payments” (2023-02-22 16:56 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/gbqn2k4n9jqg (CC BY 4.0).
- Markdown link: `[BigCommerce: Issue Processing Payments with Quickbooks Payments (2023-02-22)](https://rewindex.com/company/bigcommerce/incidents/gbqn2k4n9jqg)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/gbqn2k4n9jqg · Markdown: https://rewindex.com/company/bigcommerce/incidents/gbqn2k4n9jqg.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/gbqn2k4n9jqg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:33:46.497Z