# BigCommerce: Elevated response times for a subset of stores

> BigCommerce status incident “Elevated response times for a subset of stores” on 2020-10-02: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/fwdby092616m
Last updated: 2020-10-02T04:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-02 01:28 UTC · Resolved: 2020-10-02 04:02 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/fwdby092616m](https://status.bigcommerce.com/incidents/fwdby092616m)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-10-02 04:02 UTC: Response times have returned to normal. This issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2020-10-02 01:28 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/fwdby092616m
- Citation: BigCommerce, “Elevated response times for a subset of stores” (2020-10-02 01:28 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/fwdby092616m (CC BY 4.0).
- Markdown link: `[BigCommerce: Elevated response times for a subset of stores (2020-10-02)](https://rewindex.com/company/bigcommerce/incidents/fwdby092616m)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/fwdby092616m · Markdown: https://rewindex.com/company/bigcommerce/incidents/fwdby092616m.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/fwdby092616m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:39:47.051Z