# BigCommerce: Slow response times

> BigCommerce status incident “Slow response times” on 2018-08-03: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/ftg28c9qjqmj
Last updated: 2018-08-03T04:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-08-03 02:49 UTC · Resolved: 2018-08-03 04:34 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/ftg28c9qjqmj](https://status.bigcommerce.com/incidents/ftg28c9qjqmj)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-08-03 04:34 UTC: This issue has been resolved. Storefront response times are back at a normal level for all stores.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-08-03 02:49 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/ftg28c9qjqmj
- Citation: BigCommerce, “Slow response times” (2018-08-03 02:49 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/ftg28c9qjqmj (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow response times (2018-08-03)](https://rewindex.com/company/bigcommerce/incidents/ftg28c9qjqmj)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ftg28c9qjqmj · Markdown: https://rewindex.com/company/bigcommerce/incidents/ftg28c9qjqmj.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ftg28c9qjqmj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:05.198Z