# BigCommerce: Mail Authentication Error

> BigCommerce status incident “Mail Authentication Error” on 2016-01-27: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/ffdpkknldhpn
Last updated: 2016-01-27T10:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-01-27 09:15 UTC · Resolved: 2016-01-27 10:25 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/ffdpkknldhpn](https://status.bigcommerce.com/incidents/ffdpkknldhpn)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2016-01-27 10:25 UTC: This issue is now resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2016-01-27 09:15 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/ffdpkknldhpn
- Citation: BigCommerce, “Mail Authentication Error” (2016-01-27 09:15 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/ffdpkknldhpn (CC BY 4.0).
- Markdown link: `[BigCommerce: Mail Authentication Error (2016-01-27)](https://rewindex.com/company/bigcommerce/incidents/ffdpkknldhpn)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ffdpkknldhpn · Markdown: https://rewindex.com/company/bigcommerce/incidents/ffdpkknldhpn.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ffdpkknldhpn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:02:42.087Z