# BigCommerce: Help Center Unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-10-25 22:11 UTC · Resolved: 2024-10-25 22:31 UTC · Duration: 20 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/dcq2ss23c138](https://status.bigcommerce.com/incidents/dcq2ss23c138)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-10-25 22:31 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/bigcommerce/incidents/dcq2ss23c138 · Markdown: https://rewindex.com/company/bigcommerce/incidents/dcq2ss23c138.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/dcq2ss23c138 · Generated 2026-10-18T09:37:01.411Z