# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2022-09-14: impact minor (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/ct2dd7fktlnw
Last updated: 2022-09-14T23:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-09-14 22:45 UTC · Resolved: 2022-09-14 23:17 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/ct2dd7fktlnw](https://status.bigcommerce.com/incidents/ct2dd7fktlnw)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-09-14 23:17 UTC: At 21:30 UTC, BigCommerce Support Engineers received reports of intermittent 500 errors while loading product information on the Control Panel and Storefront. Engineers resolved the issue at 22:52 UTC and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2022-09-14 22:45 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/ct2dd7fktlnw
- Citation: BigCommerce, “Intermittent Availability Issues” (2022-09-14 22:45 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/ct2dd7fktlnw (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2022-09-14)](https://rewindex.com/company/bigcommerce/incidents/ct2dd7fktlnw)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ct2dd7fktlnw · Markdown: https://rewindex.com/company/bigcommerce/incidents/ct2dd7fktlnw.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ct2dd7fktlnw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:59:10.965Z