# BigCommerce: Phone Support Offline - Austin Power Outage

> BigCommerce status incident “Phone Support Offline - Austin Power Outage” on 2017-02-05: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/cpqjf5z77v8w
Last updated: 2017-02-05T08:04:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-02-05 06:47 UTC · Resolved: 2017-02-05 08:04 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/cpqjf5z77v8w](https://status.bigcommerce.com/incidents/cpqjf5z77v8w)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2017-02-05 08:04 UTC: Power has been restored and our phone support is back online.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2017-02-05 06:47 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/cpqjf5z77v8w
- Citation: BigCommerce, “Phone Support Offline - Austin Power Outage” (2017-02-05 06:47 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/cpqjf5z77v8w (CC BY 4.0).
- Markdown link: `[BigCommerce: Phone Support Offline - Austin Power Outage (2017-02-05)](https://rewindex.com/company/bigcommerce/incidents/cpqjf5z77v8w)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/cpqjf5z77v8w · Markdown: https://rewindex.com/company/bigcommerce/incidents/cpqjf5z77v8w.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/cpqjf5z77v8w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:21:27.937Z