# BigCommerce: Support Center Phone System Outage

> BigCommerce status incident “Support Center Phone System Outage” on 2015-12-11: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/ckpbc9sjmjbv
Last updated: 2015-12-11T22:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-12-11 19:59 UTC · Resolved: 2015-12-11 22:48 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/ckpbc9sjmjbv](https://status.bigcommerce.com/incidents/ckpbc9sjmjbv)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2015-12-11 22:48 UTC: Our Phone Provider service is stable and all phone systems are in working order.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2015-12-11 19:59 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/ckpbc9sjmjbv
- Citation: BigCommerce, “Support Center Phone System Outage” (2015-12-11 19:59 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/ckpbc9sjmjbv (CC BY 4.0).
- Markdown link: `[BigCommerce: Support Center Phone System Outage (2015-12-11)](https://rewindex.com/company/bigcommerce/incidents/ckpbc9sjmjbv)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ckpbc9sjmjbv · Markdown: https://rewindex.com/company/bigcommerce/incidents/ckpbc9sjmjbv.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ckpbc9sjmjbv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:34.667Z