# BigCommerce: Coupon codes not applying

> BigCommerce status incident “Coupon codes not applying” on 2023-06-21: impact minor (vendor’s label), 4.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/ccmnxtf3slck
Last updated: 2023-06-21T20:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-21 16:17 UTC · Resolved: 2023-06-21 20:41 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/ccmnxtf3slck](https://status.bigcommerce.com/incidents/ccmnxtf3slck)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-06-21 20:41 UTC: We've verified the fix working on reported stores, coupon functionality should be fully restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-06-21 16:17 UTC, resolved after 4.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/ccmnxtf3slck
- Citation: BigCommerce, “Coupon codes not applying” (2023-06-21 16:17 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/ccmnxtf3slck (CC BY 4.0).
- Markdown link: `[BigCommerce: Coupon codes not applying (2023-06-21)](https://rewindex.com/company/bigcommerce/incidents/ccmnxtf3slck)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/ccmnxtf3slck · Markdown: https://rewindex.com/company/bigcommerce/incidents/ccmnxtf3slck.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/ccmnxtf3slck · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:28.221Z