# BigCommerce: Elevated Error Rates when retrieving Shipping Quotes

> BigCommerce status incident “Elevated Error Rates when retrieving Shipping Quotes” on 2025-01-13: impact minor (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/8h8wk00cgmv5
Last updated: 2025-01-13T19:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-13 19:17 UTC · Resolved: 2025-01-13 19:31 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/8h8wk00cgmv5](https://status.bigcommerce.com/incidents/8h8wk00cgmv5)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-01-13 19:31 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-01-13 19:17 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/8h8wk00cgmv5
- Citation: BigCommerce, “Elevated Error Rates when retrieving Shipping Quotes” (2025-01-13 19:17 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/8h8wk00cgmv5 (CC BY 4.0).
- Markdown link: `[BigCommerce: Elevated Error Rates when retrieving Shipping Quotes (2025-01-13)](https://rewindex.com/company/bigcommerce/incidents/8h8wk00cgmv5)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/8h8wk00cgmv5 · Markdown: https://rewindex.com/company/bigcommerce/incidents/8h8wk00cgmv5.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/8h8wk00cgmv5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:49.633Z