# BigCommerce: Billing Service Provider Experiencing Connectivity Issues

> BigCommerce status incident “Billing Service Provider Experiencing Connectivity Issues” on 2020-08-24: impact minor (vendor’s label), 3.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/890wwvt60vxx
Last updated: 2020-08-24T15:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-24 12:51 UTC · Resolved: 2020-08-24 15:57 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/890wwvt60vxx](https://status.bigcommerce.com/incidents/890wwvt60vxx)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-08-24 15:57 UTC: Our Billing Provider has mitigated the intermittent connectivity issues. System status is returning to "operational". Thank you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2020-08-24 12:51 UTC, resolved after 3.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/890wwvt60vxx
- Citation: BigCommerce, “Billing Service Provider Experiencing Connectivity Issues” (2020-08-24 12:51 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/890wwvt60vxx (CC BY 4.0).
- Markdown link: `[BigCommerce: Billing Service Provider Experiencing Connectivity Issues (2020-08-24)](https://rewindex.com/company/bigcommerce/incidents/890wwvt60vxx)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/890wwvt60vxx · Markdown: https://rewindex.com/company/bigcommerce/incidents/890wwvt60vxx.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/890wwvt60vxx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:22:28.985Z