# BigCommerce: Availability Issue

> BigCommerce status incident “Availability Issue” on 2022-12-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/7xt8qbknyl2j
Last updated: 2022-12-09T02:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-12-09 02:54 UTC · Resolved: 2022-12-09 02:54 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/7xt8qbknyl2j](https://status.bigcommerce.com/incidents/7xt8qbknyl2j)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2022-12-09 02:54 UTC: BigCommerce engineers identified an issue affecting authentication to the GraphQL Storefront API at 12/9/22 01:40 UTC and implemented a fix at 01:51 UTC. Users of the GraphQL Storefront API may have experienced authentication issues or HTTP 500 errors during this period.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2022-12-09 02:54 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/7xt8qbknyl2j
- Citation: BigCommerce, “Availability Issue” (2022-12-09 02:54 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/7xt8qbknyl2j (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability Issue (2022-12-09)](https://rewindex.com/company/bigcommerce/incidents/7xt8qbknyl2j)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/7xt8qbknyl2j · Markdown: https://rewindex.com/company/bigcommerce/incidents/7xt8qbknyl2j.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/7xt8qbknyl2j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:19.402Z