# BigCommerce: BigCommerce Support Call Center Phones Are Down

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-11-02 15:02 UTC · Resolved: 2016-11-02 15:24 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/7t27ndbbmnb4](https://status.bigcommerce.com/incidents/7t27ndbbmnb4)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2016-11-02 15:24 UTC: Our phone provider has corrected the issue and the support call center is now functioning normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/7t27ndbbmnb4 · Markdown: https://rewindex.com/company/bigcommerce/incidents/7t27ndbbmnb4.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/7t27ndbbmnb4 · Generated 2026-10-18T10:26:26.900Z