# BigCommerce: Errors creating shipping labels

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-11-06 00:02 UTC · Resolved: 2018-11-06 02:27 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/79djrrbphjgk](https://status.bigcommerce.com/incidents/79djrrbphjgk)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-11-06 02:27 UTC: Our Engineering team has deployed a fix and we have confirmed stores are now able to print labels as expected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/79djrrbphjgk · Markdown: https://rewindex.com/company/bigcommerce/incidents/79djrrbphjgk.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/79djrrbphjgk · Generated 2026-10-18T12:20:36.311Z