# BigCommerce: Contact Center Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-12 08:30 UTC · Resolved: 2024-07-12 09:52 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/73r8y1wf9y71](https://status.bigcommerce.com/incidents/73r8y1wf9y71)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-07-12 09:52 UTC: The issue has been resolved and all Support functions are operating as expected. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/73r8y1wf9y71 · Markdown: https://rewindex.com/company/bigcommerce/incidents/73r8y1wf9y71.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/73r8y1wf9y71 · Generated 2026-10-18T11:47:30.450Z