# BigCommerce: Phone System Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-06-08 17:51 UTC · Resolved: 2020-06-08 18:34 UTC · Duration: 43 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/6wbts7yfxjrx](https://status.bigcommerce.com/incidents/6wbts7yfxjrx)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-06-08 18:34 UTC: Our provider has resolved the issue and all channels are now operating normally. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/6wbts7yfxjrx · Markdown: https://rewindex.com/company/bigcommerce/incidents/6wbts7yfxjrx.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/6wbts7yfxjrx · Generated 2026-10-18T10:35:09.840Z