# BigCommerce: support.bigcommerce.com URL offline

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-03-06 06:17 UTC · Resolved: 2019-03-06 08:00 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/5k7bxt0gsrwk](https://status.bigcommerce.com/incidents/5k7bxt0gsrwk)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2019-03-06 08:00 UTC: This issue has been resolved. The support site https://support.bigcommerce.com is now available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/5k7bxt0gsrwk · Markdown: https://rewindex.com/company/bigcommerce/incidents/5k7bxt0gsrwk.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/5k7bxt0gsrwk · Generated 2026-10-18T10:38:13.150Z