# BigCommerce: Errors in the store control panel

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-04-16 20:57 UTC · Resolved: 2024-04-16 21:37 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/55smv96sg4pc](https://status.bigcommerce.com/incidents/55smv96sg4pc)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-04-16 21:37 UTC: BigCommerce engineers observed an increase in general Control Panel errors, including degraded export functionality, starting around 15:27 UTC. Engineers resolved the issue around 21:10 UTC and all services are now operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/55smv96sg4pc · Markdown: https://rewindex.com/company/bigcommerce/incidents/55smv96sg4pc.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/55smv96sg4pc · Generated 2026-10-18T11:27:00.173Z