# BigCommerce: Power Outage at BigCommerce Call Center

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-10-13 00:38 UTC · Resolved: 2016-10-13 02:12 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/4z8jj2hlvrsj](https://status.bigcommerce.com/incidents/4z8jj2hlvrsj)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2016-10-13 02:12 UTC: Power has been restored to the area and phone support is now operational

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/4z8jj2hlvrsj · Markdown: https://rewindex.com/company/bigcommerce/incidents/4z8jj2hlvrsj.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/4z8jj2hlvrsj · Generated 2026-10-18T09:43:28.942Z