# BigCommerce: Checkout issue using GraphQL Storefront API, including Catalyst

> BigCommerce status incident “Checkout issue using GraphQL Storefront API, including Catalyst” on 2025-03-04: impact minor (vendor’s label), 19 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/4j8rplt4b2zm
Last updated: 2025-03-04T16:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-04 15:52 UTC · Resolved: 2025-03-04 16:11 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/4j8rplt4b2zm](https://status.bigcommerce.com/incidents/4j8rplt4b2zm)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-03-04 16:11 UTC: BigCommerce engineers observed an availability issue with a subset of store checkouts at approximately 11:35 AM UTC, which caused some checkout requests to fail. The issue was resolved at 3:55 PM UTC and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-03-04 15:52 UTC, resolved after 19 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/4j8rplt4b2zm
- Citation: BigCommerce, “Checkout issue using GraphQL Storefront API, including Catalyst” (2025-03-04 15:52 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/4j8rplt4b2zm (CC BY 4.0).
- Markdown link: `[BigCommerce: Checkout issue using GraphQL Storefront API, including Catalyst (2025-03-04)](https://rewindex.com/company/bigcommerce/incidents/4j8rplt4b2zm)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/4j8rplt4b2zm · Markdown: https://rewindex.com/company/bigcommerce/incidents/4j8rplt4b2zm.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/4j8rplt4b2zm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:19:09.910Z