# BigCommerce: Help Center Login

> BigCommerce status incident “Help Center Login” on 2020-10-30: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/480yvwr15mwv
Last updated: 2020-10-31T00:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-30 22:45 UTC · Resolved: 2020-10-31 00:00 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/480yvwr15mwv](https://status.bigcommerce.com/incidents/480yvwr15mwv)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-10-31 00:00 UTC: A fix has been deployed and Help Center login should be working as expected. Thank you for your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2020-10-30 22:45 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/480yvwr15mwv
- Citation: BigCommerce, “Help Center Login” (2020-10-30 22:45 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/480yvwr15mwv (CC BY 4.0).
- Markdown link: `[BigCommerce: Help Center Login (2020-10-30)](https://rewindex.com/company/bigcommerce/incidents/480yvwr15mwv)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/480yvwr15mwv · Markdown: https://rewindex.com/company/bigcommerce/incidents/480yvwr15mwv.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/480yvwr15mwv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:06:07.861Z