# BigCommerce: Inability to load product pages from the control panel.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-01-15 19:39 UTC · Resolved: 2021-01-15 20:19 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/43zm2t1j7w6r](https://status.bigcommerce.com/incidents/43zm2t1j7w6r)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2021-01-15 20:19 UTC: This incident has been resolved and we have not observed any recurrence of the issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/43zm2t1j7w6r · Markdown: https://rewindex.com/company/bigcommerce/incidents/43zm2t1j7w6r.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/43zm2t1j7w6r · Generated 2026-10-18T09:43:30.591Z