# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2026-08-07: impact minor (vendor’s label), 13 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/3zzhvd3797yt
Last updated: 2026-08-07T17:24:18Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-07 17:11 UTC · Resolved: 2026-08-07 17:24 UTC · Duration: 13 min
- Updates: 3 · Affected components: Control Panel, API & Webhooks, Storefront
- [Vendor status page: https://stspg.io/3btt8m85nmpx](https://stspg.io/3btt8m85nmpx)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **investigating** 2026-08-07 17:11 UTC: Commerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
- **monitoring** 2026-08-07 17:15 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-08-07 17:24 UTC: Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 17:49 UTC. Action was taken and error rates returned to normal at 18:05 UTC. All systems are fully operational.

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-08-07 17:11 UTC, resolved after 13 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/3zzhvd3797yt
- Citation: BigCommerce, “Intermittent Availability Issues” (2026-08-07 17:11 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/3zzhvd3797yt (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2026-08-07)](https://rewindex.com/company/bigcommerce/incidents/3zzhvd3797yt)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/3zzhvd3797yt · Markdown: https://rewindex.com/company/bigcommerce/incidents/3zzhvd3797yt.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/3zzhvd3797yt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:24.078Z