# BigCommerce: Availability Issue

> BigCommerce status incident “Availability Issue” on 2023-09-21: impact minor (vendor’s label), 50 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/3sx7fsvmbm4z
Last updated: 2023-09-21T13:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-21 12:17 UTC · Resolved: 2023-09-21 13:07 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/3sx7fsvmbm4z](https://status.bigcommerce.com/incidents/3sx7fsvmbm4z)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2023-09-21 13:07 UTC: BigCommerce engineers were alerted to an increase in store availability errors at 1:48 UTC. Engineers resolved the issue at 2:21 UTC and all services are now operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2023-09-21 12:17 UTC, resolved after 50 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/3sx7fsvmbm4z
- Citation: BigCommerce, “Availability Issue” (2023-09-21 12:17 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/3sx7fsvmbm4z (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability Issue (2023-09-21)](https://rewindex.com/company/bigcommerce/incidents/3sx7fsvmbm4z)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/3sx7fsvmbm4z · Markdown: https://rewindex.com/company/bigcommerce/incidents/3sx7fsvmbm4z.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/3sx7fsvmbm4z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:09:19.398Z