# BigCommerce: BigCommerce Reporting Infrastructure down, fix in progress

- Impact (vendor’s label): major
- Status: resolved
- Started: 2016-09-30 19:44 UTC · Resolved: 2016-09-30 21:46 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/2636fp0t7my1](https://status.bigcommerce.com/incidents/2636fp0t7my1)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2016-09-30 21:46 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/2636fp0t7my1 · Markdown: https://rewindex.com/company/bigcommerce/incidents/2636fp0t7my1.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/2636fp0t7my1 · Generated 2026-10-18T09:40:28.125Z