# BigCommerce: Issue Processing Payments

> BigCommerce status incident “Issue Processing Payments” on 2021-05-23: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/19h18ys4svn2
Last updated: 2021-05-23T12:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-05-23 12:59 UTC · Resolved: 2021-05-23 12:59 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/19h18ys4svn2](https://status.bigcommerce.com/incidents/19h18ys4svn2)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2021-05-23 12:59 UTC: From approximately 4:24AM CST to 6:15AM CST we experienced degraded performance with processing payments. All systems are fully operational at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2021-05-23 12:59 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/19h18ys4svn2
- Citation: BigCommerce, “Issue Processing Payments” (2021-05-23 12:59 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/19h18ys4svn2 (CC BY 4.0).
- Markdown link: `[BigCommerce: Issue Processing Payments (2021-05-23)](https://rewindex.com/company/bigcommerce/incidents/19h18ys4svn2)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/19h18ys4svn2 · Markdown: https://rewindex.com/company/bigcommerce/incidents/19h18ys4svn2.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/19h18ys4svn2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:36:35.800Z