# BigCommerce: Intermittent 500 errors on a subset of stores

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-18 12:28 UTC · Resolved: 2025-11-18 15:33 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/05zthqbc9fyd](https://status.bigcommerce.com/incidents/05zthqbc9fyd)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-11-18 15:33 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/bigcommerce/incidents/05zthqbc9fyd · Markdown: https://rewindex.com/company/bigcommerce/incidents/05zthqbc9fyd.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/05zthqbc9fyd · Generated 2026-10-18T11:27:47.894Z