# BigCommerce in July 2026: incidents, uptime and changes

> BigCommerce in July 2026: 13 incidents on its status page (2 major or critical), 98.28% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2026/07
Last updated: 2026-08-01T00:00:00Z

- Incidents posted: 13 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 6, none 5
- Uptime (vendor-reported): 98.28% free of major/critical incidents, 92.89% free of any incident; outage time 12 h 47 min, incident time 2.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2026](https://rewindex.com/company/bigcommerce/2026/06.md) · Next: [August 2026](https://rewindex.com/company/bigcommerce/2026/08.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/20t091f52t4p.md) | major | 2026-07-10 21:11 UTC | 2026-07-11 00:04 UTC | 2.9 h | resolved |
| [Payment issues with Cybersource V2 provider](https://rewindex.com/company/bigcommerce/incidents/v53c0sydf8pb.md) | major | 2026-07-16 00:39 UTC | 2026-07-16 10:33 UTC | 9.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Storefront Availability Issues for Subset of AU Stores](https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1.md) | minor | 2026-07-03 00:33 UTC | 2026-07-03 00:56 UTC | 23 min | resolved |
| [Elevated error rate on Storefront for a subset of US stores](https://rewindex.com/company/bigcommerce/incidents/6rr1v4bshnks.md) | none | 2026-07-03 03:17 UTC | 2026-07-03 03:14 UTC | -3 min | resolved |
| [Elevated HTTP 500 errors](https://rewindex.com/company/bigcommerce/incidents/1s218hlsq6hl.md) | none | 2026-07-06 10:00 UTC | 2026-07-06 10:00 UTC | 0 min | resolved |
| [Issue with B2B Edition](https://rewindex.com/company/bigcommerce/incidents/xg4b9ks3qydp.md) | minor | 2026-07-06 16:08 UTC | 2026-07-06 16:23 UTC | 15 min | resolved |
| [Issues with B2B Edition](https://rewindex.com/company/bigcommerce/incidents/h932cx6cjfkp.md) | none | 2026-07-06 18:01 UTC | 2026-07-06 22:31 UTC | 4.5 h | resolved |
| [Unexpected Staff Action Logs](https://rewindex.com/company/bigcommerce/incidents/vghz257rl8qx.md) | none | 2026-07-08 05:27 UTC | 2026-07-08 05:27 UTC | 0 min | resolved |
| [Issue impacting checkout on a subset of stores](https://rewindex.com/company/bigcommerce/incidents/h6r8l9pctb7m.md) | minor | 2026-07-09 22:54 UTC | 2026-07-10 03:30 UTC | 4.6 h | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/20t091f52t4p.md) | major | 2026-07-10 21:11 UTC | 2026-07-11 00:04 UTC | 2.9 h | resolved |
| [Payment issues with Cybersource V2 provider](https://rewindex.com/company/bigcommerce/incidents/v53c0sydf8pb.md) | major | 2026-07-16 00:39 UTC | 2026-07-16 10:33 UTC | 9.9 h | resolved |
| [Paypal payment gateway reenabling itself on some checkouts](https://rewindex.com/company/bigcommerce/incidents/wsvpld3fct6q.md) | minor | 2026-07-16 17:25 UTC | 2026-07-16 21:56 UTC | 4.5 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/qlcqmsktvrxw.md) | minor | 2026-07-21 20:20 UTC | 2026-07-21 23:09 UTC | 2.8 h | resolved |
| [Stalled catalog import/export](https://rewindex.com/company/bigcommerce/incidents/0bjb2dnq0ky0.md) | minor | 2026-07-23 23:02 UTC | 2026-07-24 10:32 UTC | 12 h | resolved |
| [Unable to Submit Quotes on B2B Ninja](https://rewindex.com/company/bigcommerce/incidents/pxr8tmvpp2l6.md) | none | 2026-07-28 20:11 UTC | 2026-07-28 20:45 UTC | 34 min | resolved |

## Cite this

BigCommerce posted 13 status incidents in July 2026 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2026/07
- Citation: BigCommerce, “BigCommerce in July 2026” (2026-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2026/07 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in July 2026 (2026-07-01)](https://rewindex.com/company/bigcommerce/2026/07)`


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Canonical: https://rewindex.com/company/bigcommerce/2026/07 · Markdown: https://rewindex.com/company/bigcommerce/2026/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:15.516Z