# BigCommerce in May 2025: incidents, uptime and changes

> BigCommerce in May 2025: 14 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2025/05
Last updated: 2025-06-01T00:00:00Z

- Incidents posted: 14 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 11, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.92% free of any incident; outage time 0 min, incident time 8 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2025](https://rewindex.com/company/bigcommerce/2025/04.md) · Next: [June 2025](https://rewindex.com/company/bigcommerce/2025/06.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/nf06ffq614tw.md) | minor | 2025-05-05 15:58 UTC | 2025-05-05 17:51 UTC | 1.9 h | resolved |
| [Checkout issues](https://rewindex.com/company/bigcommerce/incidents/3p2mst4srhbk.md) | minor | 2025-05-06 18:14 UTC | 2025-05-06 18:32 UTC | 18 min | resolved |
| [Checkout issues](https://rewindex.com/company/bigcommerce/incidents/26s63nydgbzt.md) | none | 2025-05-06 22:06 UTC | 2025-05-07 00:19 UTC | 2.2 h | resolved |
| [Checkout issues](https://rewindex.com/company/bigcommerce/incidents/16yyhxcrsqd3.md) | none | 2025-05-08 15:49 UTC | 2025-05-08 16:19 UTC | 30 min | resolved |
| [Webhooks Delay](https://rewindex.com/company/bigcommerce/incidents/xb37ph6md0hm.md) | minor | 2025-05-12 10:43 UTC | 2025-05-12 11:20 UTC | 37 min | resolved |
| [Checkout Issues With Stripe Link](https://rewindex.com/company/bigcommerce/incidents/04b4nwsdr846.md) | minor | 2025-05-14 20:29 UTC | 2025-05-14 23:05 UTC | 2.6 h | resolved |
| [B2B Storefront Functionality on Stencil Themes](https://rewindex.com/company/bigcommerce/incidents/b32pt4bbxclg.md) | minor | 2025-05-19 20:51 UTC | 2025-05-19 21:50 UTC | 59 min | resolved |
| [UPS Integration issue - update](https://rewindex.com/company/bigcommerce/incidents/c8d4k6ckvkgk.md) | minor | 2025-05-21 04:00 UTC | 2025-05-21 04:00 UTC | 0 min | resolved |
| [UPS Integration Issue](https://rewindex.com/company/bigcommerce/incidents/g4ms0djhqh4j.md) | none | 2025-05-21 19:00 UTC | 2025-05-22 00:44 UTC | 5.7 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/fkxypw0qjmlk.md) | minor | 2025-05-22 13:08 UTC | 2025-05-22 13:30 UTC | 22 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/pshhg076jntb.md) | minor | 2025-05-22 14:48 UTC | 2025-05-22 14:53 UTC | 5 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/cl29l1447bqy.md) | minor | 2025-05-22 15:04 UTC | 2025-05-22 15:13 UTC | 9 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/5d18knt43xxd.md) | minor | 2025-05-22 15:43 UTC | 2025-05-22 15:49 UTC | 6 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/6h3shkzpt8fk.md) | minor | 2025-05-22 16:19 UTC | 2025-05-22 17:15 UTC | 56 min | resolved |

## Cite this

BigCommerce posted 14 status incidents in May 2025 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2025/05
- Citation: BigCommerce, “BigCommerce in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2025/05 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in May 2025 (2025-05-01)](https://rewindex.com/company/bigcommerce/2025/05)`


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Canonical: https://rewindex.com/company/bigcommerce/2025/05 · Markdown: https://rewindex.com/company/bigcommerce/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:42.070Z