# BigCommerce in December 2024: incidents, uptime and changes

> BigCommerce in December 2024: 9 incidents on its status page (1 major or critical), 99.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2024/12
Last updated: 2025-01-01T00:00:00Z

- Incidents posted: 9 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 5, none 3
- Uptime (vendor-reported): 99.96% free of major/critical incidents, 98.63% free of any incident; outage time 15 min, incident time 10 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/bigcommerce/2024/11.md) · Next: [January 2025](https://rewindex.com/company/bigcommerce/2025/01.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent availability issues](https://rewindex.com/company/bigcommerce/incidents/365cbldnzxym.md) | major | 2024-12-16 09:16 UTC | 2024-12-16 09:31 UTC | 15 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed Processing of Webhooks](https://rewindex.com/company/bigcommerce/incidents/p7flxnjpntj6.md) | minor | 2024-12-04 12:19 UTC | 2024-12-04 13:26 UTC | 1.1 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/90tnyrss1v1p.md) | minor | 2024-12-10 22:33 UTC | 2024-12-10 22:51 UTC | 18 min | resolved |
| [Buyer Portal login issues](https://rewindex.com/company/bigcommerce/incidents/35f8tjjk7x0k.md) | minor | 2024-12-11 05:15 UTC | 2024-12-11 05:40 UTC | 25 min | resolved |
| [Meta Outage Causing Failures for Subset (\<1%) of Meta CAPI Events](https://rewindex.com/company/bigcommerce/incidents/8bdjz6bwcqp9.md) | minor | 2024-12-11 19:37 UTC | 2024-12-12 03:37 UTC | 8.0 h | resolved |
| [Intermittent availability issues](https://rewindex.com/company/bigcommerce/incidents/365cbldnzxym.md) | major | 2024-12-16 09:16 UTC | 2024-12-16 09:31 UTC | 15 min | resolved |
| [Degraded Search Performance](https://rewindex.com/company/bigcommerce/incidents/qwmfhc9srfq3.md) | none | 2024-12-18 21:49 UTC | 2024-12-18 21:49 UTC | 0 min | resolved |
| [Intermittent availability issue with some Control Panel pages](https://rewindex.com/company/bigcommerce/incidents/q7q99dnb037p.md) | minor | 2024-12-19 14:44 UTC | 2024-12-19 14:48 UTC | 4 min | resolved |
| [Elevated error rates for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/swgh90mktswf.md) | none | 2024-12-20 00:00 UTC | 2024-12-20 00:00 UTC | 0 min | resolved |
| [Storefront Search Latency and Errors](https://rewindex.com/company/bigcommerce/incidents/v8ysqwvvbs9f.md) | none | 2024-12-20 19:39 UTC | 2024-12-20 20:11 UTC | 32 min | resolved |

## Cite this

BigCommerce posted 9 status incidents in December 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2024/12
- Citation: BigCommerce, “BigCommerce in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2024/12 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in December 2024 (2024-12-01)](https://rewindex.com/company/bigcommerce/2024/12)`


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Canonical: https://rewindex.com/company/bigcommerce/2024/12 · Markdown: https://rewindex.com/company/bigcommerce/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:10:14.421Z