# BigCommerce in November 2024: incidents, uptime and changes

> BigCommerce in November 2024: 7 incidents on its status page (1 major or critical), 97.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2024/11
Last updated: 2024-12-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 6
- Uptime (vendor-reported): 97.91% free of major/critical incidents, 96.98% free of any incident; outage time 15 h 1 min, incident time 21 h 41 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2024](https://rewindex.com/company/bigcommerce/2024/10.md) · Next: [December 2024](https://rewindex.com/company/bigcommerce/2024/12.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Help Center Knowledge Base Articles Unavailable](https://rewindex.com/company/bigcommerce/incidents/vgyxfgwvdbl5.md) | major | 2024-11-26 05:01 UTC | 2024-11-26 20:02 UTC | 15 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/qk56l5pn2s6l.md) | minor | 2024-11-05 12:11 UTC | 2024-11-05 12:35 UTC | 24 min | resolved |
| [Issues with Page Builder](https://rewindex.com/company/bigcommerce/incidents/4mldfx4shw0w.md) | minor | 2024-11-12 09:58 UTC | 2024-11-12 11:08 UTC | 1.2 h | resolved |
| [Issues with sending New Order Notification emails](https://rewindex.com/company/bigcommerce/incidents/sczkk1xx8drs.md) | minor | 2024-11-12 14:30 UTC | 2024-11-12 18:23 UTC | 3.9 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/1kygcb2tkbf4.md) | minor | 2024-11-13 17:26 UTC | 2024-11-13 17:42 UTC | 16 min | resolved |
| [Elevated error rates for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/w2vb8yfqsy1b.md) | minor | 2024-11-18 13:25 UTC | 2024-11-18 13:46 UTC | 21 min | resolved |
| [Help Center Knowledge Base Articles Unavailable](https://rewindex.com/company/bigcommerce/incidents/vgyxfgwvdbl5.md) | major | 2024-11-26 05:01 UTC | 2024-11-26 20:02 UTC | 15 h | resolved |
| [Intermittent issues with account management and trial store creation](https://rewindex.com/company/bigcommerce/incidents/mkj53j9m2wdh.md) | minor | 2024-11-28 10:02 UTC | 2024-11-28 10:38 UTC | 36 min | resolved |

## Cite this

BigCommerce posted 7 status incidents in November 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2024/11
- Citation: BigCommerce, “BigCommerce in November 2024” (2024-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2024/11 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in November 2024 (2024-11-01)](https://rewindex.com/company/bigcommerce/2024/11)`


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Canonical: https://rewindex.com/company/bigcommerce/2024/11 · Markdown: https://rewindex.com/company/bigcommerce/2024/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:02.798Z