# BigCommerce in May 2024: incidents, uptime and changes

> BigCommerce in May 2024: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2024/05
Last updated: 2024-06-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 8
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.24% free of any incident; outage time 0 min, incident time 20 h 32 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/bigcommerce/2024/04.md) · Next: [June 2024](https://rewindex.com/company/bigcommerce/2024/06.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/gldcz6jwqshs.md) | minor | 2024-05-01 21:06 UTC | 2024-05-01 21:20 UTC | 14 min | resolved |
| [BigCommerce Mobile App: Degraded Performance](https://rewindex.com/company/bigcommerce/incidents/xjxfd3cc1k32.md) | minor | 2024-05-13 17:56 UTC | 2024-05-13 18:10 UTC | 14 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb.md) | minor | 2024-05-20 16:10 UTC | 2024-05-20 17:07 UTC | 57 min | resolved |
| [Unable to fetch shipping options correctly during checkout step](https://rewindex.com/company/bigcommerce/incidents/m5s7x07ldx6y.md) | minor | 2024-05-21 09:17 UTC | 2024-05-21 09:36 UTC | 19 min | resolved |
| [Widgets unavailability for new stores](https://rewindex.com/company/bigcommerce/incidents/gddcl4pd9p3q.md) | minor | 2024-05-21 10:07 UTC | 2024-05-21 11:01 UTC | 54 min | resolved |
| [Issues with B2B Edition](https://rewindex.com/company/bigcommerce/incidents/lb4l5rj0l3dy.md) | minor | 2024-05-24 17:44 UTC | 2024-05-24 18:01 UTC | 17 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/68zr7t5rtkyg.md) | minor | 2024-05-28 21:40 UTC | 2024-05-28 21:49 UTC | 9 min | resolved |
| [Authorize.Net Payment Processing issue](https://rewindex.com/company/bigcommerce/incidents/hypv7fr1w5zh.md) | minor | 2024-05-30 23:06 UTC | 2024-05-31 16:34 UTC | 17 h | resolved |

## Cite this

BigCommerce posted 8 status incidents in May 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2024/05
- Citation: BigCommerce, “BigCommerce in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2024/05 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in May 2024 (2024-05-01)](https://rewindex.com/company/bigcommerce/2024/05)`


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Canonical: https://rewindex.com/company/bigcommerce/2024/05 · Markdown: https://rewindex.com/company/bigcommerce/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:55.138Z