# BigCommerce in January 2024: incidents, uptime and changes

> BigCommerce in January 2024: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 8, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.54% free of any incident; outage time 0 min, incident time 18 h 17 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/bigcommerce/2023/12.md) · Next: [February 2024](https://rewindex.com/company/bigcommerce/2024/02.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/syzn266gkvz4.md) | minor | 2024-01-02 18:33 UTC | 2024-01-02 18:55 UTC | 22 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/cfyj2z7jd810.md) | none | 2024-01-08 17:00 UTC | 2024-01-08 17:00 UTC | 0 min | resolved |
| [Log in failures](https://rewindex.com/company/bigcommerce/incidents/jxzblm9458g7.md) | minor | 2024-01-12 16:02 UTC | 2024-01-12 18:50 UTC | 2.8 h | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/jlpz30r8jt2d.md) | minor | 2024-01-13 13:47 UTC | 2024-01-13 13:54 UTC | 7 min | resolved |
| [Webhooks delay](https://rewindex.com/company/bigcommerce/incidents/r1zgdfns2rm3.md) | minor | 2024-01-18 14:12 UTC | 2024-01-18 17:32 UTC | 3.3 h | resolved |
| [Issue Processing Payments](https://rewindex.com/company/bigcommerce/incidents/605l5r42kbg7.md) | minor | 2024-01-19 13:25 UTC | 2024-01-19 13:52 UTC | 27 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/lwb77tyxjc70.md) | minor | 2024-01-26 14:06 UTC | 2024-01-26 15:09 UTC | 1.1 h | resolved |
| [Issue Processing Google Pay Payments on Mobile](https://rewindex.com/company/bigcommerce/incidents/04xft8z6kkmg.md) | minor | 2024-01-26 19:35 UTC | 2024-01-27 05:33 UTC | 10.0 h | resolved |
| [Slow processing of message from content-service](https://rewindex.com/company/bigcommerce/incidents/y0hcnpxlwnvz.md) | none | 2024-01-27 05:15 UTC | 2024-01-27 05:25 UTC | 10 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/x1yb30tcz4wj.md) | minor | 2024-01-31 23:07 UTC | 2024-01-31 23:19 UTC | 12 min | resolved |

## Cite this

BigCommerce posted 10 status incidents in January 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2024/01
- Citation: BigCommerce, “BigCommerce in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2024/01 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in January 2024 (2024-01-01)](https://rewindex.com/company/bigcommerce/2024/01)`


---
Canonical: https://rewindex.com/company/bigcommerce/2024/01 · Markdown: https://rewindex.com/company/bigcommerce/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:11.101Z