# BigCommerce in August 2023: incidents, uptime and changes

> BigCommerce in August 2023: 10 incidents on its status page (1 major or critical), 99.73% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 10 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 6, none 3
- Uptime (vendor-reported): 99.73% free of major/critical incidents, 98.22% free of any incident; outage time 1 h 58 min, incident time 13 h 12 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/bigcommerce/2023/07.md) · Next: [September 2023](https://rewindex.com/company/bigcommerce/2023/09.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Storefront blog posts do not load](https://rewindex.com/company/bigcommerce/incidents/810lm2wyx71z.md) | major | 2023-08-08 14:34 UTC | 2023-08-08 16:32 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability Issue for EU Stores](https://rewindex.com/company/bigcommerce/incidents/6v29s7zx6tkr.md) | none | 2023-08-04 21:00 UTC | 2023-08-04 21:00 UTC | 0 min | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/btyt55v0t79p.md) | minor | 2023-08-07 13:40 UTC | 2023-08-07 15:08 UTC | 1.5 h | resolved |
| [Storefront blog posts do not load](https://rewindex.com/company/bigcommerce/incidents/810lm2wyx71z.md) | major | 2023-08-08 14:34 UTC | 2023-08-08 16:32 UTC | 2.0 h | resolved |
| [Store availability issues](https://rewindex.com/company/bigcommerce/incidents/d6kcqhz8q0nl.md) | minor | 2023-08-09 13:19 UTC | 2023-08-09 13:35 UTC | 16 min | resolved |
| [Transaction errors with QuickBooks Payments gateway](https://rewindex.com/company/bigcommerce/incidents/17nz6j534kn6.md) | minor | 2023-08-09 16:12 UTC | 2023-08-09 19:56 UTC | 3.7 h | resolved |
| [Intermittent login issues](https://rewindex.com/company/bigcommerce/incidents/524nprbgx6z4.md) | minor | 2023-08-14 17:03 UTC | 2023-08-14 18:38 UTC | 1.6 h | resolved |
| [CDN issue on Storefront](https://rewindex.com/company/bigcommerce/incidents/g6bhbpsypwk9.md) | none | 2023-08-15 20:15 UTC | 2023-08-15 21:29 UTC | 1.2 h | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/0rfdp48f6lxn.md) | none | 2023-08-29 04:33 UTC | 2023-08-29 04:48 UTC | 15 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/tz96kb2k3kv7.md) | minor | 2023-08-30 12:16 UTC | 2023-08-30 12:53 UTC | 37 min | resolved |
| [Customers unable to reset account passwords on BigCommerce storefronts](https://rewindex.com/company/bigcommerce/incidents/1gs2tr6hy9cj.md) | minor | 2023-08-30 15:13 UTC | 2023-08-30 18:47 UTC | 3.6 h | resolved |

## Cite this

BigCommerce posted 10 status incidents in August 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2023/08
- Citation: BigCommerce, “BigCommerce in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2023/08 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in August 2023 (2023-08-01)](https://rewindex.com/company/bigcommerce/2023/08)`


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Canonical: https://rewindex.com/company/bigcommerce/2023/08 · Markdown: https://rewindex.com/company/bigcommerce/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:38.859Z