# BigCommerce in September 2021: incidents, uptime and changes

> BigCommerce in September 2021: 8 incidents on its status page (1 major or critical), 99.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2021/09
Last updated: 2021-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 7
- Uptime (vendor-reported): 99.87% free of major/critical incidents, 98.13% free of any incident; outage time 54 min, incident time 13 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/bigcommerce/2021/08.md) · Next: [October 2021](https://rewindex.com/company/bigcommerce/2021/10.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issue with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/lmhdfbbxrb01.md) | critical | 2021-09-29 23:22 UTC | 2021-09-30 00:16 UTC | 54 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues for stores](https://rewindex.com/company/bigcommerce/incidents/kfjrt5q6lc10.md) | minor | 2021-09-01 03:21 UTC | 2021-09-01 05:06 UTC | 1.8 h | resolved |
| [Availability issue for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/9sj10rl04g94.md) | minor | 2021-09-02 20:27 UTC | 2021-09-02 20:42 UTC | 15 min | resolved |
| [Search Issues](https://rewindex.com/company/bigcommerce/incidents/m59m585t2qsd.md) | minor | 2021-09-03 22:06 UTC | 2021-09-03 23:05 UTC | 59 min | resolved |
| [Issue delivering 2SV emails](https://rewindex.com/company/bigcommerce/incidents/qf99y8cnlvcg.md) | minor | 2021-09-07 16:27 UTC | 2021-09-07 16:42 UTC | 15 min | resolved |
| [BigCommerce Mobile App login issue](https://rewindex.com/company/bigcommerce/incidents/508yx4j63qpv.md) | minor | 2021-09-22 17:29 UTC | 2021-09-22 21:56 UTC | 4.5 h | resolved |
| [Webhooks Delay](https://rewindex.com/company/bigcommerce/incidents/46nxqcyyylmv.md) | minor | 2021-09-24 12:13 UTC | 2021-09-24 15:54 UTC | 3.7 h | resolved |
| [Issues applying or changing themes](https://rewindex.com/company/bigcommerce/incidents/gwl4s61xyqx5.md) | minor | 2021-09-28 15:45 UTC | 2021-09-28 16:56 UTC | 1.2 h | resolved |
| [Availability issue with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/lmhdfbbxrb01.md) | critical | 2021-09-29 23:22 UTC | 2021-09-30 00:16 UTC | 54 min | resolved |

## Cite this

BigCommerce posted 8 status incidents in September 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2021/09
- Citation: BigCommerce, “BigCommerce in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2021/09 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in September 2021 (2021-09-01)](https://rewindex.com/company/bigcommerce/2021/09)`


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Canonical: https://rewindex.com/company/bigcommerce/2021/09 · Markdown: https://rewindex.com/company/bigcommerce/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:19:19.077Z