# BigCommerce in April 2021: incidents, uptime and changes

> BigCommerce in April 2021: 3 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 3 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.80% free of any incident; outage time 0 min, incident time 1 h 25 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/bigcommerce/2021/03.md) · Next: [May 2021](https://rewindex.com/company/bigcommerce/2021/05.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated Response Times](https://rewindex.com/company/bigcommerce/incidents/k84xd67c1bjn.md) | minor | 2021-04-08 17:08 UTC | 2021-04-08 17:15 UTC | 7 min | resolved |
| [Control Panel - Export, WebDAV and Product Downloads](https://rewindex.com/company/bigcommerce/incidents/kx7h8bll6hdr.md) | minor | 2021-04-22 22:43 UTC | 2021-04-22 23:45 UTC | 1.0 h | resolved |
| [Search Features issue](https://rewindex.com/company/bigcommerce/incidents/fggpd86h8bzj.md) | minor | 2021-04-27 22:50 UTC | 2021-04-27 23:06 UTC | 16 min | resolved |

## Cite this

BigCommerce posted 3 status incidents in April 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2021/04
- Citation: BigCommerce, “BigCommerce in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2021/04 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in April 2021 (2021-04-01)](https://rewindex.com/company/bigcommerce/2021/04)`


---
Canonical: https://rewindex.com/company/bigcommerce/2021/04 · Markdown: https://rewindex.com/company/bigcommerce/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:09.101Z