# BigCommerce in June 2020: incidents, uptime and changes

> BigCommerce in June 2020: 6 incidents on its status page (3 major or critical), 99.36% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2020/06
Last updated: 2020-07-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 3
- Uptime (vendor-reported): 99.36% free of major/critical incidents, 98.21% free of any incident; outage time 4 h 34 min, incident time 12 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2020](https://rewindex.com/company/bigcommerce/2020/05.md) · Next: [July 2020](https://rewindex.com/company/bigcommerce/2020/07.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/svwsl1jdvq3k.md) | major | 2020-06-02 00:34 UTC | 2020-06-02 02:57 UTC | 2.4 h | resolved |
| [Phone System Degradation](https://rewindex.com/company/bigcommerce/incidents/y78rwlqbhx0z.md) | major | 2020-06-04 14:17 UTC | 2020-06-04 15:45 UTC | 1.5 h | resolved |
| [Phone System Outage](https://rewindex.com/company/bigcommerce/incidents/6wbts7yfxjrx.md) | major | 2020-06-08 17:51 UTC | 2020-06-08 18:34 UTC | 43 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/svwsl1jdvq3k.md) | major | 2020-06-02 00:34 UTC | 2020-06-02 02:57 UTC | 2.4 h | resolved |
| [Phone System Degradation](https://rewindex.com/company/bigcommerce/incidents/y78rwlqbhx0z.md) | major | 2020-06-04 14:17 UTC | 2020-06-04 15:45 UTC | 1.5 h | resolved |
| [Phone System Outage](https://rewindex.com/company/bigcommerce/incidents/6wbts7yfxjrx.md) | major | 2020-06-08 17:51 UTC | 2020-06-08 18:34 UTC | 43 min | resolved |
| [Transactional Email delayed](https://rewindex.com/company/bigcommerce/incidents/qh24y3ky4t07.md) | minor | 2020-06-09 23:00 UTC | 2020-06-10 02:19 UTC | 3.3 h | resolved |
| [Connectivity Issues With Channel Integrations](https://rewindex.com/company/bigcommerce/incidents/ybkskc5vrv4r.md) | minor | 2020-06-17 22:48 UTC | 2020-06-18 03:25 UTC | 4.6 h | resolved |
| [Webhooks delayed](https://rewindex.com/company/bigcommerce/incidents/91dx4xcrs0j5.md) | minor | 2020-06-26 13:16 UTC | 2020-06-26 13:39 UTC | 23 min | resolved |

## Cite this

BigCommerce posted 6 status incidents in June 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2020/06
- Citation: BigCommerce, “BigCommerce in June 2020” (2020-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2020/06 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in June 2020 (2020-06-01)](https://rewindex.com/company/bigcommerce/2020/06)`


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Canonical: https://rewindex.com/company/bigcommerce/2020/06 · Markdown: https://rewindex.com/company/bigcommerce/2020/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:47.949Z