# BigCommerce in December 2019: incidents, uptime and changes

> BigCommerce in December 2019: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2019/12
Last updated: 2020-01-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.24% free of any incident; outage time 0 min, incident time 5 h 35 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2019](https://rewindex.com/company/bigcommerce/2019/11.md) · Next: [January 2020](https://rewindex.com/company/bigcommerce/2020/01.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed delivery of webhooks](https://rewindex.com/company/bigcommerce/incidents/8sps4f932nrh.md) | minor | 2019-12-06 21:18 UTC | 2019-12-07 00:55 UTC | 3.6 h | resolved |
| [Issues with Client Area](https://rewindex.com/company/bigcommerce/incidents/d1c3nty04cg9.md) | minor | 2019-12-11 13:25 UTC | 2019-12-11 14:21 UTC | 56 min | resolved |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/v9zfmfmsx1jg.md) | minor | 2019-12-28 20:04 UTC | 2019-12-28 20:29 UTC | 25 min | resolved |
| [Intermittent errors with a subset of stores.](https://rewindex.com/company/bigcommerce/incidents/vyt90c1kkbxg.md) | minor | 2019-12-30 22:57 UTC | 2019-12-30 23:27 UTC | 30 min | resolved |
| [Intermittent errors with a subset of stores](https://rewindex.com/company/bigcommerce/incidents/gcbh71x5wvhz.md) | minor | 2019-12-31 13:30 UTC | 2019-12-31 13:37 UTC | 7 min | resolved |

## Cite this

BigCommerce posted 5 status incidents in December 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2019/12
- Citation: BigCommerce, “BigCommerce in December 2019” (2019-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2019/12 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in December 2019 (2019-12-01)](https://rewindex.com/company/bigcommerce/2019/12)`


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Canonical: https://rewindex.com/company/bigcommerce/2019/12 · Markdown: https://rewindex.com/company/bigcommerce/2019/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:03.032Z